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Frequently Asked Questions
01.
General Questions
Services provided by SmashDiem is for everyone and both the merchant who wants to increase sales by adding payment plans and buyers who need convenient payment plans when purchasing products.
SmashDiem is a legit program registered under the constitution of Ghana.
Organizations and Individuals are welcomed to partner with SmashDiem for advertisement, service or product inclusion. . Just send in a partnership request to fintech@smasdiem.com.
Points can easily redeem your points via a mobile money wallet or to a bank account once they get to a threshold.
02.
For Merchants
To allow your customers to pay with Smashcoins, quickly reach out to us with the Merchant Request. We will guide you through the process.Â
Yes, you are allowed to be a merchant with or without an online shop.
Payments are made to you on the get go.Â
03.
For Clients
Yes!, however you are advised to use only one account to avoid being blocked for a month.Â
Yes, your credit scores really matters. The higher your credit score the better your chances of using SmashDiem.
Yes, registering with your phone number makes it easy for you to receive payments.
To use the smashdiem platform, users need to have their own personal phone and ease of access to the internet.
You can immediately redeem points as soon as you cross the threshold.